Winter Snow and Ice Management
In winter, The DPW performs snow and ice control operations on roughly 290 lane miles of town roads plus another 200 lane miles of state and county roads for which the Town is reimbursed annually. Together, these hundreds of lane miles are grouped into 18 townwide plow routes. Routes are prioritized to provide the greatest to benefit to travelers and emergency services. Highest priority roads are main thoroughfares like Routes 441, 250, Browncroft Blvd./Atlantic Ave., Empire Blvd., then secondary roads like Five Mile Line Road, Panorama Trail, Creek Street, and Plank Road, followed by subdivisions. Each route takes approximately four hours to complete. Additionally, four sidewalk plows clear 45 miles of sidewalks on main roads.
Winter Parking Rules November 15 to April 1
Snowplow rules are in effect in the town of Penfield from November 15 to April 1. This means parking is prohibited on all roads and highways between 2:00 AM and 7:00 AM to allow highway crews to safely and effectively maintain roads.
Residential Snow Removal and Placement
An important snow reminder: New York State Vehicle and Traffic Law and New York State Highway Law prohibit depositing any snow upon the highway or its shoulders; this includes pushing snow across a highway or into a cul-de-sac. Please be advised--Monroe County Sheriff deputies will issue tickets if this occurs. Plow contractors must push the snow up onto a customer's property.
Mailbox Damage from Snow Removal
Regrettably, in extreme winter conditions, mailboxes can be damaged during snow removal because they are installed close to the road in the highway right-of-way as a courtesy to the US Postal Service. In most cases, damage to mailboxes is a result of the force of snow coming off a plow's blade. This scenario is dependent on weather conditions, amount of snowfall, and weight of the snow.
At times, a Town or private contractor plow will accidentally hit and damage a mailbox. This is an unfortunate consequence of snow removal with heavy equipment in challenging weather conditions.
How can you determine how your mailbox was damaged? Typically, if a mailbox is pushed over and has no impact marks, it was probably knocked over by the force of snow coming off a plow's blade. If the mailbox or post shows evidence of an impact, it may have been struck by a Town or private contractor plow blade or a passing vehicle. The angle at which a mailbox has fallen also helps to determine the source of damage.
If a Town of Penfield plow directly hits and damages a mailbox, the Town will replace the mailbox with a standard-issue silver metal box and a single 4x4 post. If you believe this has happened to your mailbox, please contact DPW.
If a mailbox is damaged from snow coming off a plow blade, the Town will not replace the mailbox. If a private contractor plows your driveway, we recommend that you learn their policies regarding damage to your (or your neighbor's) property caused by their operators or equipment.
Sharing the Winter Roads
Sharing the winter roads with plows means taking care to give them the proper considerations to do their job. Please follow these guidelines to keep everyone safe on our roadways:
- When the snow does come, please allow for extra drive time.
- Clear all snow from your vehicle including headlights and tail lights.
- Give plow operators plenty of room to do their job. Don't try to race a plow or make quick moves to "get away." Cars are not always visible and big trucks cannot always stop quickly to respond to sudden moves by cars.
- Never allow anyone, especially children, to play in snowbanks. Plow drivers are likely to not see them, which could result in serious injury or death.