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  • Assistance

211 / Life Line

Find out more using the helpful links below.
Dial 211 or 1-877-356-9211 211fingerlakes@goodwillfingerlakes.org 422 South Clinton Avenue,
       Rochester, NY 14620 211lifeline.org
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  • Public Safety

811 - Call Before You Dig

Dig Safely New York, Inc. is the one-call center serving as a link between you and the underground utility operators. Read More
811 www.udigny.org
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  • Public Safety

911 Incidents

Find out more using the helpful links below.
www.monroecounty.gov/safety-incidents
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  • Assistance

Alcoholics Anonymous - Rochester Area

Alcoholics Anonymous is an international fellowship of men and women who have had a drinking problem. It is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. There are no age or education requirements. Read More
(585) 232-6720 office1@rochester-ny-aa.org 1000 Elmwood Avenue, Greenhouse,
       Rochester, NY 14620 www.rochesteraa.org
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  • Assistance

Bri-Pen Senior Rides

Bri-Pen Senior Rides is a volunteer service that provides rides to seniors in the Brighton and Penfield, NY area for medical appointments and religious services. Read More
(585) 340-8674 www.facebook.com/BriPenSeniorRides
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  • Public Safety

Crime Stoppers

Find out more using the helpful links below.
(585) 423-9300 roccrimestoppers@gmail.com P.O. Box 92208,
       Rochester, NY 14692 www.roccrimestoppers.com
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  • Media

Democrat & Chronicle

Find out more using the helpful links below.
585-232-7100 245 E. Main Street,
       Rochester, NY 14604 www.democratandchronicle.com
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  • US Post Office

Fairport (14450) Post Office

Serving the town of Penfield
585-223-9650 770 Ayrault Road,
       Fairport, NY 14450 www.postallocations.com/ny/fairport/fairport
  • Public Safety

FBI - Buffalo Field Office

Find out more using the helpful links below.
(716) 856-7800 1 FBI Plaza,
       Buffalo, New York 14202 www.fbi.gov/contact-us/field-offices/buffalo
  • Public Safety

Federal Emergency Management Agency (FEMA)

Helping people before, during, and after disasters. Our core values and guiding principles help us achieve it.
202-646-2500 AskIA@fema.dhs.gov P.O. Box 10055,
       Hyattsville, MD 20782-8055 www.fema.gov
  • Waterways and Lands

Finger Lakes Tourism Alliance

Founded in 1919, Finger Lakes Tourism Alliance is recognized as one of the longest standing destination marketing organizations in the United States.
www.fingerlakes.org
  • Utilities / ISP

Frontier Communications

Find out more using the helpful links below.
(800) 921-8101 120 Plymouth Ave North,
       Rochester, NY 14608 frontier.com
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  • Waterways and Lands

Great Lakes Commission

The Great Lakes Commission is a binational leader and a trusted voice ensuring the Great Lakes and St. Lawrence River support a healthy environment, vibrant economy and high quality of life for current and future generations.
734-971-9135 beth@glc.org 1300 Victors Way, Suite 1350,
       Ann Arbor, MI 48108 www.glc.org
  • Utilities / ISP

Greenlight Networks

Find out more using the helpful links below.
(585) 351-6600 1777 E Henrietta Rd Building A, Suite 120,
       Rochester, NY 14623 www.greenlightnetworks.com
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  • Waterways and Lands

Irondequoit Bay State Marine Park

Irondequoit Bay Marine Park is a launch site for small and powerboats. It provides fishing access to Lake Ontario. It has a small toilet facility and a boat clean-out station.
(585) 336-6070 Culver Road,
       Irondequoit, NY 14622 parks.ny.gov/parks/irondequoitbay/details.aspx
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  • Waterways and Lands

Lake Ontario Watershed

Find out more using the helpful links below.
www.dec.ny.gov/lands/48368.html
  • Assistance

Lifetime Assistance

We’re a dedicated, hands-on partner who helps people with developmental disabilities to achieve their full potential and to be included in our community.
(585) 426-4120 425 Paul Road,
       Rochester, NY 14624 www.lifetimeassistance.org
  • Assistance

Lollypop Farm

Lollypop Farm, the Humane Society of Greater Rochester, has been helping animals and people since 1873
585-223-1330 info@lollypop.org 99 Victor Road,
       Fairport, NY 14450 www.lollypop.org
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  • Assistance

Monroe County Human Services

Monroe County Department of Human Services After Hours Line: (585) 442-1742 or  2-1-1 for New York Finger Lakes Region
585 753-6998 111 Westfall Road,
       Rochester, NY 14620 www.monroecounty.gov/hs
  • Public Safety

Monroe County Sheriff's Office

Zone A - 955 S. Panorama Trl., Rochester, NY 14625
Includes the townships of Fairport, Irondequoit, Penfield, Perinton, Pittsford, and Webster.
Captain Andrew DeLyser
Zone A Commander
585-753-4370
(585) 753-4178 salberti@monroecounty.gov, michaelradler@monroecounty.gov 130 S. Plymouth Ave.,
       Rochester, New York 14614 www.monroecounty.gov/sheriff
  • Utilities / ISP

Monroe County Water Authority

After-Hours Emergencies:  585-442-2009
585-442-2000 information@mcwa.com 475 Norris Drive,
       Rochester, NY 14610 www.mcwa.com
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  • Public Safety

National Fire Protection Association (NFPA)

A global self-funded nonprofit organization, established in 1896, devoted to eliminating death, injury, property and economic loss due to fire, electrical and related hazards.
1-800-344-3555 1 Batterymarch Park,
       Quincy, Massachusetts 02169-7471 www.nfpa.org
  • Public Safety

New York State Police

Troop E - Penfield Station
1985 Baird Road, Penfield, New York 14526
585-586-2916
585-279-8890
1220 Washington Avenue,
       Albany, New York 12226-2252 www.troopers.ny.gov
  • Public Safety

North East Joint Fire District

Find out more using the helpful links below.
(585) 872-9526 info@nejfd.org 35 South Avenue,
       Webster, New York 14580 www.nejfd.org
O
  • Assistance

OPIOID INFORMATION & RESOURCES

Monroe County Health Department - Addiction is a disease. Overdose is preventable. Recovery is possible.
(585) 753-2991 111 Westfall Road, Room 952,
       Rochester, NY 14620 www.monroecounty.gov/health-impact
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  • US Post Office

Panorama (14625) Post Office

Serving the town of Penfield
585-586-9351 1614 Penfield Road - Ste 2,
       Rochester, NY 14526 www.postallocations.com/ny/rochester/panorama
  • US Post Office

Penfield (14526) Post Office

Find out more using the helpful links below.
585-388-1920 2080 Fairport Nine Mile Point Rd,
       Penfield, NY 14526 www.postallocations.com/ny/penfield/penfield
  • Utilities / ISP

Penfield CCA

Penfield CCA is a Town-authorized community choice aggregation program operated by the Town of Penfield and administered by Good Energy.
(585) 310-0236 3100 Atlantic Ave.,
       Penfield, NY 14526 www.penfieldCCA.com
  • Assistance

Penfield Ecumenical Food Shelf

We are a supplemental food relief organization serving the 14526 and 14625 zip codes, in addition to families of children in the Penfield School District.
(585) 234-0799 penfieldfoodshelf@gmail.com 1618 Jackson Road,
       Penfield, NY 14526 www.penfieldecumenicalfoodshelf.com/
  • Public Safety

Penfield Fire Company

Penfield Volunteer Fire Company is comprised of 100% VOLUNTEERS of both men and women living in the Penfield community.
(585) 586-2413 1838 Penfield Road,
       Penfield, New York 14526 www.penfieldfire.org
  • Public Safety

Penfield Fire District

 
585-586-2413 pfdsecretary@penfieldfd.org 1838 Penfield Road,
       Penfield, New York 14526 www.penfieldfd.org
  • Assistance

PENFIELD HOPE

Find out more using the helpful links below.
585 5865139 penfieldhope@gmail.com 41 Gebhardt Road,
       Penfield, NY 14526 www.sjcpenfield.com/penfield-hope
  • Sports

Penfield Little League

Penfield Little League offers many levels of play and competition in baseball and softball programs. 
(585) 377-1854 P.O. Box 39,
       Penfield, NY 14526 www.penfieldlittleleague.org
  • Sports

Penfield Rangers Soccer Club

We offer an academy-style program for U7 and U8 players. The emphasis is on individual ball skills using small-sided games to teach concepts.
(585) 419-6623 rangers@penfieldrangers.org P.O. Box 241,
       Penfield, NY 14526 www.rangers.cornerkicksystems.com
  • Public Safety

Penfield Volunteer Ambulance

Find out more using the helpful links below.
(585) 872-6060 1585 Jackson Road,
       Penfield, New York 14526 www.penfieldambulance.org
  • Sports

Penfield Youth Lacrosse

Penfield youth lacrosse is a Not-For-Profit association.
http://penfieldyouthlacrosse.com/
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  • Assistance

Red Cross - Greater Rochester Chapter

Find out more using the helpful links below.
(585) 241-4400 825 John Street,
       West Henrietta, NY 14586 www.redcross.org/local/new-york/western-and-central-new-york/about-us/locations/greater-rochester-chapter.html
  • Sports

Rochester "Amerks" Americans Hockey

Blue Cross Arena at the War Memorial is a multi-purpose facility, primarily home to the AHL hockey team the Rochester Americans (Buffalo Sabres).
100 Exchange Boulevard, One War Memorial Square,
       Rochester, New York 14614 www.amerks.com
  • Media

Rochester Business Journal

 
585 232-6920 16 W. Main Street,
       Rochester, NY 14614 www.rbj.net
  • Utilities / ISP

Rochester Gas & Electric Corporation

Life-threatening emergency, please call 911 immediately.
Otherwise, contact 800.743.1701 for Electric Outage, or 800.743.1702 for Natural Gas
Electric Outage Map
755 Brooks Ave,
       Rochester, NY 14619 www.rge.com
  • Sports

Rochester Knighthawks Lacrosse

Blue Cross Arena at the War Memorial is a multi-purpose facility, home to the National Lacrosse League team the Rochester Knighthawks. Read More
100 Exchange Boulevard, One War Memorial Square,
       Rochester, New York 14614 rochesterknighthawks.com
  • Sports

Rochester Red Wings Baseball

Frontier Field is a multi-purpose stadium, primarily home to the AAA baseball team the Rochester Red Wings.
One Morrie Silver Way,
       Rochester, New York 14608 www.milb.com/rochester
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  • Utilities / ISP

Spectrum Rochester

Find out more using the helpful links below.
(888) 406-7063 1393 Mt. Hope Ave,
       Rochester, NY 14620 www.spectrum.com/locations/ny/rochester/1393-mt-hope-ave
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  • Assistance

The Housing Council

To increase successful homeownership and tenancy experiences for low- to moderate-income residents in Monroe County and surrounding counties. Grant programs are administered for local municipalities, NYS, foundations & federal programs.
(585) 546-2946 thc@pathstone.org 75 College Ave, 4th Floor,
       Rochester, New York 14607 www.thehousingcouncil.org/
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  • Waterways and Lands

USGS Irondequoit Creek

Find out more using the helpful links below.
Blossom Road,
       Rochester, NY 14625 waterdata.usgs.gov/nwis/uv?0423205010
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  • Assistance

Veterans Service Agency

Veterans Helping Veterans: A Partnership of Monroe County Veterans Services Agency and CompeerCORPS
585-753-6040 mcveterans@monroecounty.gov 125 Westfall Road,
       Rochester, New York 14620 https://www.monroecounty.gov/vsa
W
  • Assistance

Weatherization Assistance Program (WAP)

(WAP) is brought to you by U.S. Departments of Energy and Health and Human Services.
800-888-6700 saveenergy@pathstone.org 400 East Avenue,
       Rochester, New York 14607 https://pathstoneenergyinfo.org/weatherization-assistance-program/
  • US Post Office

Webster (14580) Post Office

Serving the town of Penfield.
585-872-3009 75 Barrett Dive,
       Webster, NY 14580 www.postallocations.com/ny/webster/webster
  • Public Safety

West Webster Fire and Ambulance

 
West Webster Volunteer Firemen's Association.
(585) 671-4141 info@westwebsterfd.org 1051 Gravel Road,
       Webster, New York 14580 www.westwebsterfd.org
  • Media

WHAM 13

Find out more using the helpful links below.
585 334-8700 4225 W Henrietta Road,
       Rochester, NY 14623 13wham.com
  • Media

WHEC News 10 NBC

.
585 232-1010 191 East Avenue,
       Rochester, NY 14604 www.whec.com
  • Media

WROC TV 8

Find out more using the helpful links below.
201 Humboldt Street,
       Rochester, NY 14610 www.rochesterfirst.com