For six years, Lisa has been a smiling face in the Tax Office, always happy to answer questions and help residents with what can often be a tough topic, taxes. Her warm personality and understanding attitude is infectious among residents and staff alike.
And, it’s not just her compassionate customer service that sets Lisa apart. She is also a master at taking complex tax concepts and simplifying the information to make it easier for residents to digest.
Most recently, she created a user manual to assist with the posting of tax payments.
Penfield Tax Receiver Krystina Lizak said, “Lisa has a great attitude toward customer service. She is friendly and personable while making sure she always provides the correct information.”
Penfield Town Clerk Amy Steklof added, “I am always impressed by Lisa’s customer service and work ethic. I appreciate her efforts in helping in the Town Clerk’s Office when needed. She has a true commitment to quality that shines through everything she does. Lisa is a big part of our team.”
Thanks for your commitment to the Town of Penfield, Lisa!