All school tax bills are mailed on August 31. If you do not receive your bill please contact us directly so we can promptly mail or email a bill to you. If you will be out of town for an extended period tax bills can be mailed to an alternate address. Please do not rely on mail forwarding. If you do not receive your bill due to a change of address or a postal issue you are still responsible for a timely payment.
Tax Payment Schedule
Payments may be made in full or in installments. Full payments are due by October 1. After that date, interest payments begin to accrue. Payments may also be made in three (3) installments. The first is due September 15. See the detailed payment schedule with interest accruals on this page (below).
Please note, after September 21 only the full payments can be paid in our office. All remaining installments may only be paid to the Monroe County Treasury.
Regardless of payment option, all taxes paid after October 31 are payable to Monroe County Treasury with additional interest.
How and where to pay school taxes
All checks are payable to “Margaret Revelle Receiver of Taxes.” If you have a mortgage payment and your taxes are in escrow, you will receive a receipt from the Tax Receiver within 30 days of the paid date.
To pay in person
You have two options for making your payment in person. The first is at our office at the Penfield Town Hall, 3100 Atlantic Avenue, 14526. Please bring your entire bill so we can stamp the top portion, which will become your receipt and proof of payment.
Note: After business hours, you may place your payment in a secure payment drop box located at the east entrance of the town hall. Envelopes are provided on the box. Payments are removed twice daily. If your payment does not balance we will return it with a letter of explanation. A receipt will be mailed within 48 hours of your payment.
You may also make full tax payments in person at M&T Bank’s Penfield Branches only: 2201 Penfield Road, 625 Panorama Trail, and 1838 Empire Boulevard.
To pay by mail
The U.S. Postmark on the payment envelope will be used to determine the date of payment and the amount of the interest or late payment charges due for that payment. Tax payments delivered by the U.S. Postal service after the due date that do not contain an official U.S. Postal Postmark but rather a “postage meter” mark are not considered timely. Payments with insufficient interest or late payment charges will be returned to you. Payments without a U.S. Postal Postmark are processed according to the day received and not the date on the check enclosed.
NOTE: Incorrect check amounts will be returned for corrections. We can only process the amount due.
When paying by mail, please provide the entire bill and check the box to request a receipt. It is important that you return the entire bill, including stubs, to get your receipt. If you have access to a computer you can print your bill or receipt at www.monroecounty.gov/etc/rp/ or go to www.monroecounty.gov and choose the view/pay tax tab.
To pay by credit card
As a convenience to the taxpayer, Taxes may be paid online by either an electronic check or credit card through Monroe County. You may pay with Visa, Master Card, or Discover. Please note there is a service fee (3.0%) if you choose to pay by credit card. New York State law mandates that the Town receives no portion of the fee and that the fee is retained by the payment processing vendors enabling the transaction. There is a minimal fee to process electronic checks. To use this payment option go to http://www.monroecounty.gov/apps/propertyapp.php .
On-Line Bank Payment
NOTE: Most banks discourage the use of on-line banking for tax payments because they cannot guarantee your payment will be delivered to our office by the due date. If you utilize on-line banking, you do so at your own risk. Most on-line payments received have no U.S. Postmark and are processed according to the day received.
If you are a new homeowner you are responsible for your tax bill. Contact the Tax Receiver Office and let us know your status. A transfer of title can take up to 10 weeks, which could delay new resident information and your bill will be forwarded to the old owner, causing you a delay.
If you purchased a home from a senior citizen and you are not also a senior, you may receive a charge back on your bill. This happens when you receive the benefit of the prior owner’s exemptions at your closing. The difference is charged back to you the following year. If this happens and you need a letter to follow up with your mortgage company, please contact our office.