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The Official Website of The Town of Penfield " Town of Planned Progress "


Public Works (DPW)

Office Hours:
M-F: 7 AM - 3:30 PM
Brush drop-off:
M-F: 7:30 AM to 3 PM
1607 Jackson Road
(585) 340-8710

Street Lighting
Street Light Outage
Waste Hauler Info.
Service Request

Related Departments
Water Management

Page Links: Storm Drainage Code | For Homeowners | Volunteer | Stormwater CoalitionDocuments and Reports
Drainage Terms | Frequently Asked Questions

Town-wide stormwater drainage relates to the conveyance of surface water, including but not limited to creeks, streams, wetlands, roadway culverts or storm sewers. These facilitates are maintained by the Town of Penfield or the operating authority of the roadway. Except for roadway drainage structures, these facilities may or may not be located on town-owned land or are under an easement to the town. Where there is no easement, the town will require an easement to be granted upon any development project that requires town approval. 

General activities associated with managing of regionalized drainage facilities includes, but is not limited to, the following:

  • Cleaning drainage ditches, removing debris from streams or creeks
  • Stream bank stabilization or reinforcement
  • Keeping town drainage studies current
  • Conduct sub-basin studies, where required
  • Apply for NYSDEC/US Army Corps permits, where required
  • Planning and implementation of improvements to mitigate flooding and reduce floodplain acreage
  • General maintenance of regional detention /retention facilities to ensure that storage and flow is not impeded
  • Raise and lower water levels in ponds, as required for function

The maintenance of these channels may be done by the town forces, or their contractors, as needed for emergency services or as part of an annual maintenance program. The town will make every effort to obtain a release prior to entering on private property to complete these services. 

To report a drainage problem please submit a " Service Request "

Town Code

Questions regarding the Town Code for draniage items plese contact the Town Engineer at 585-340-8681 or

Steps Homeowners Can Take to Improve Drainage

  • Keep gutters and downspouts clean. Image_StormDrainClogged.png
  • Clean up any sand or gravel you may have used for traction on winter ice. This will help keep culverts and storm sewers clear for downstream waters. 
  • Driveway pipes, culverts and catch basins should be kept clear of yard waste or garbage. Rake up any accumulation of leaves or debris. 
  • Remove anything that has the potential for clogging up the system, such as a child's ball, recycling items such as milk jugs, etc. 
  • Swales should be kept clear to allow water to drain. Do not plant flowers or trees in drainage areas and do not spread grass clippings in the swale areas.

Volunteer Opportunities

If you would like to support the work of the Town's watershed committee by volunteering to help observe water and drainage conditions in your watershed district, please contact the engineering department at or(585) 340-8681.

StormwaterLogo.gifMonroe County Stormwater Coalition

Established in 2000, the Monroe County Stormwater Coalition is composed of 29 municipal members.

By working together, Coalition members are able to comply with the federal stormwater regulations and improve water quality in a cost-effective manner. At this time, the Coalition is funded through membership fees and grants. However, the Coalition is pursuing a long-term funding strategy.

The Coalition meets on a monthly basis and leadership is provided by a Chairman, Vice-Chairman, and Executive Committee. The Coalition has three staff persons that are located at the Monroe County Department of Environmental Services. The work of the Coalition is advanced by three task groups: Education, Construction, and Illicit Discharges/Pollution Prevention.

The Coalition implements a wide range of projects and programs including public education, training for municipal employees and the land development community, demonstrations of practices that reduce polluted runoff from developed land, technical assistance with permits and erosion control, investigations of stormwater outfalls for indicators of illegal discharges, assessments of municipal facilities for opportunities to prevent pollution, and a Stormwater Master Plan for Monroe County to identify needed infrastructure.

The Coalition has developed partnerships with several organizations in order to utilize existing expertise and maximize its efforts. Partners include the Monroe County Soil & Water Conservation District, the Water Education Collaborative (WEC), Rochester Museum & Science Center, and Seneca Park Zoo. For example, the Coalition is a major supporter of the WEC’s award winning H2O Hero public education campaign. Through the campaign, the Coalition seeks to inspire residents to protect water quality in their everyday lives. For more information about the campaign, visit

Stormwater Coalition Joint Annual Report

The Coalition's Joint Annual Report includes compliance activities that were accomplished during the reporting period and performance measures to evaluate overall effectiveness of each minimum control measure. Reportable activities specific to each Coalition member may be obtained from the individual municipality. The public is encouraged to review these materials and provide comments to the Coalition staff or their respective member representative.

Link to view reoprt at Monroe County website (


2018 Town of Penfield MS4 Report
2016-04-05 NYSDEC Completed Permit Application for Willow Pond Modifications
2015-03-10 Message from Town Engineer regarding Preventing Flooding
Stormwater Ponds Presentation
2000-06-21 Stormwater Management Policy

Glossary of Drainage Terms

Aeration: To allow circulating air to reach or penetrate the soil.
Bedrock: A general term for any consolidated rock.
Catch basin: A device or receptacle at the entrance of a sewer designed to prevent obstructive material from entering and blocking the sewer.
Compacting: Describes dense, firmly packed soil that resists water absorption.
Culvert: A covered channel that carries water underground; an arch, bridge, or part of a road that covers a culvert.
Easement: A limited right to make use of a property owned by another, for example, a right of way across the property
Erosion: The wearing away of the land surface by running water, wind, ice, or other geological agents, including such processes as gravitational creep.
Groundwater: The supply of freshwater under the earth's surface in an aquifer or soil.
Habitat: The specific environment in which an organism lives and on which it depends for food and shelter.
Leaching: The downward transport of dissolved or suspended minerals, fertilizers and other substances by water passing through a soil or other permeable material.
Percolation: Water that moves through the soil at a depth below the root zone.
Precipitation: Moisture falling from the atmosphere in the form of rain, snow, sleet or hail.
Root zone: The depth of soil penetrated by crop roots.
Runoff: The portion of rainfall, melted snow, or irrigation water that flows across ground surface and is eventually returned to streams. Runoff can pick up pollutants from the air or the land and carry them to streams, lakes, and oceans.
Sediment: Fine soil or mineral particles that settle to the bottom of water or are suspended in it.
Spring: A place where ground water naturally comes to the surface resulting from the water table meeting the land surface.
Storm sewer: A large drain built to carry away excess water from a road during heavy rain.
Surface water: Water found over the land surface in streams, ponds, marshes.
Swale: A depression between slopes that provides for drainage.
Water table: The water level of an unconfined aquifer, below which the pore spaces are generally saturated.
Watershed: The land water flows across or under on its way to a stream, river or lake.
Wetlands: Wetlands are lands where saturation with water is the dominant factor determining the nature of soil development. They also can be identified by unique plants which have adapted to oxygen-deficient (anaerobic) soils. Wetlands influence stream flows and water quality.


F.A.Q: Drainage

Mouse over and click question for answer
Glossary of Drainage Terms
Town-wide Drainage, What is it?
Localized Drainage, What is it?
Site-Specific Drainage, What is it?
Drainage problem, How to report?
Drainage problem, What happens when reported?
Watershed, What is it?

Town of Penfield
3100 Atlantic Ave, Penfield, New York, 14526 - (585) 340-8600
© 2019 Town of Penfield