Board of Assessment Review (BOAR)
The purpose of the Board of Assessment Review (BOAR) is to hear formal complaints from property owners regarding the tentative assessment as filed on May 1 each year. The BOAR is comprised of five residents of the town of Penfield who have knowledge of real estate values in the town. The BOAR does not have jurisdiction on tax complaints.
Grievance Day 2020: SPECIAL COVID-19 PROTOCOLS
HEARING OF ASSESSMENT COMPLAINTS
The Board of Assessment Review is scheduled to meet on Tuesday, May 26 via telephone/video conference between hours of 1:00 PM and 8:00 PM, to hear and examine all formal complaints in relation to assessments upon the application of any person believing that they have been aggrieved. Since in-person hearings will not be held while social distancing protocols are in effect, it is imperative that a fully completed RP-524 complaint form with all supporting documentation be submitted via mail, email, fax, or Penfield Library book return box to the Assessor’s Office before May 26 to afford sufficient time to adequately prepare for the hearings.
Once a properly completed complaint form is received, a complainant will be contacted to schedule an appointment for their telephone/video conference hearing with the Board of Assessment Review. While complaints may be filed until 8:00 PM on May 26, the Board will not hear them until a future date and time. Complainants will be contacted to schedule this appointment.
Persons who file a complaint have the option to have the Board review their complaint form without having a telephone/video conference. (Please note this on your form so that our staff will not need to contact you to schedule an appointment.) The Board will inform them in writing of its decision. Complainants will have opportunity to choose this option when contacted to schedule an appointment.
Complaint forms cannot be filed until after May 1. The complaint form and the publication “Contesting Your Assessment in New York State” are available online at NYS Tax & Finance at https://www.tax.ny.gov/pit/property/contest/grievproced.htm or the Assessor’s Home Page at www.penfield.org.
This is a public meeting that the public is allowed to hear. Contact theAssessor’s Office for streaming and dial-in instructions.
Grievance Appointment Process
When requesting a grievance appointment, the Board of Assessment Review requires property owners to submit the original application, four copies of the application and supporting documentation. Please note that faxed or emailed applications may not be substituted for the original application.